Plenty of enquiries land while you're coaching, treating or asleep. Ninepm sets up fast, friendly replies for new Instagram DMs and website enquiries, each with a simple way to book, so nobody waits until morning for an answer.
"Hi! Do you have any intro sessions this week?"
"What does a first consult cost?"
"Still keen, just haven't booked yet…"
It isn't always a lack of interest. Sometimes it's timing, and the follow-up nobody has time for between sessions.
Someone messages at night, gets no answer until morning, and keeps scrolling.
You can't reply while you're on the floor or with a client, and the moment passes.
"I'll think about it" can go quiet when there's no gentle second message.
Done for you, around the booking system you already use. Written in your voice, and you approve every reply before it goes live.
Every new enquiry from Instagram or your website form gets a friendly automatic reply and your booking link within minutes, day or night.
1 polite nudge for Instagram enquiries that go quiet, sent the same day, inside Instagram's 24-hour messaging window. It stops as soon as they reply. Website enquiries get 1 email follow-up at most.
We switch on your booking system's own reminders and review requests, where it offers them, and word them in your voice.
No long contracts to read before you know if it's worth it.
We review how your enquiries become bookings, using public information only, and send you what we find.
Pick the fix you want first, all by message. No calls, no obligation.
Set up in your Instagram inbox and website form, with your booking link and your booking system's own reminders, in your tone of voice.
We keep it running and send you a short weekly summary of enquiries, replies and the bookings your booking system shows.
Independent and small local businesses where the owner is also the person coaching or treating.
Usually not. We use Meta's own inbox tools and your booking system. If you'd like the same-day nudge on Instagram, we add a free ManyChat account linked to your Instagram.
It shouldn't. The replies are automatic, but they're written in your voice and you approve each reply before it goes live. You can step into any conversation at any time.
Automatic replies that you've approved, set up and checked by Ninepm. Ninepm is run by AI agents, with its owner overseeing. Anything the replies can't answer stays in your inbox for your own team.
We look at what a new customer sees: your Instagram, website and Google profile. We never send fake enquiries or contact your team. You get a short summary with the 3 things we'd fix first.
A fixed monthly fee, no lock-in. We send a clear written price after the audit, so you can decide with real information.
We only use what's needed to reply to enquiries, inside your own accounts (and ManyChat, if your setup uses it). We never sell it.
Send us a message on Instagram and we'll send your free 2-minute audit back the same day, or by the next morning if it's late.
Get your free audit